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Intake and Assessment Services

Crisis intake across Victoria

With pilot funding from the Commonwealth government, we have designed an intake and assessment program for Victoria to assist women navigate the service system by providing intake and assessment, short term case management and facilitating the integration of the support service networks.

The program has been able to support women who would have been missed or fallen through the gaps.

EMH Intake is often the first point of contact for women or services providers seeking advice on Family Violence and information and support or secondary consultation.

This is an important pathway and resource for women and service providers as this program offers practical support and information, referrals and advocacy.

The Intake program was established to respond to the increasing demand coming from women experiencing violence or homelessness as well as from other services seeking consultation on a number of issues.  The EMH intake worker is able to provide immediate support to a woman and respond to her needs as identified. The Intake worker will continue to either work with the woman if she only requires short term support or if she needs a Case Manager, they will work with her until she is allocated. 

The trial period for this program ends soon and we are advocating for funding to continue.


Intake and assessment can be contacted on 9403 9400 or

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